In case this scenario is applicable, you should be able to fix the problem by installing the entire driver Bluetooth package from Broadcom.
#Broadcom bcm20702 bluetooth 4.0 usb adapter driver drivers
It got bad enough the Bluetooth was disconnecting every 2 or 3 minutes! Deleting the drivers and then using windows update fixed that. This is quite common among machines that don’t natively support Bluetooth, but they are using a Bluetooth adapter like Insignia 4.0 or equivalent. Device is named "Broadcom BCM20702 Bluetooth 4.0 USB device".I've tried two brands, though they both are using a Broadcom chip. If I turn off my keyboard and my mouse, then the sound skipping disappears entierly.īluetooth is supplied by a USB dongle.On the security tab, click the trusted sites icon. 5 drivers were collected from official websites of hewlett-packard. 20 the package provides the installation files for broadcom bcm20702 bluetooth 4.0 usb adapter driver version 12. And I notice that my keyboard has to re-connect. Bluetooth 4.0 has new hardware design and software design for low energy use. There are times where all bluetooth will just stop working - it can take 30 or 40 seconds to recover.Sometimes the "Your Phone" app will ask me if I want to reconnect to my phone because it has lost its bluetooth connection (for calling) - this is often true after I rapidly switch desktops.I can cause these skips by rapidly switching virtual desktops (I have 6, sometimes 1 does it, but 4 will almost always do it).Sometimes there will be a 2-second pause and after the sound will be rushed as it re-syncs.I've got a logitech K810, microsoft surface mouse, often a phone (samsung s9) and ear buds (jabra 65t or the amazon echo's) hooked up. However, one place it is quite weak is bluetooth. I'm running the latest Windows Insider build, on a built AMD 3700X rig.
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